Royal Mail warning issued to 14 UK postcodes after ‘no deliveries’

On Monday, May 25, Royal Mail services were suspended. Royal Mail said: “We deliver and collect your mail on most days of the year, including Saturdays. However, we don’t usually deliver or collect on public or local holidays.”

Services recommenced the next day, yet as of Monday, June 1, there are further delays in certain parts of the UK. Areas of London, Nottingham and Leamington Spa are amongst the 14 locations affected.

Royal Mail said: “We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors.

“In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.”

“We’re sorry for any inconvenience and thank you for your understanding.” Despite the delays, Royal Mail’s air and road network has operated to schedule over the past 24 hours.

Royal Mail has come under fire over delayed deliveries and was hit with a £21million fine by Ofcom in October. The penalty was issued for missing targets after the postal service delivered just 77% of First Class post and 92.5% of Second Class post on time in 2024 to 2025.

First Class Next Day delivery targets are set to improve to approximately 85% within nine months, before achieving the 90% target made by regulator Ofcom within a year.

Royal Mail acknowledged there was a “challenging start to the year” and said that figures were improving. By March, Royal Mail reported it was delivering 81.1% of first class mail within one working day and 90.2% of second class mail within three working days.

Jamie Stephenson, Royal Mail’s chief operating officer, said: “We’re putting significant investment into improving reliability and reaching these new delivery targets, but delivering lasting change across a network of this scale takes time.

“Universal Service reform is a key part of that, helping us adapt the network to reflect how people send and receive mail today while protecting the one-price- goes-anywhere service for the future.

“We have a plan to deploy the new delivery model to all delivery offices across the country by the Christmas peak period and have set clear targets for each quarter as changes are introduced across the network. Early performance this year shows we are tracking in line with the plan and moving in the right direction.”