Halifax issues update over current account rules – all the key facts | Personal Finance | Finance

Halifax has issued guidance on credit card refunds after a customer query on social media.
The bank explained: “If your credit card has a credit balance, it’ll first reduce what you owe. Any remaining credit can be refunded to your current account.”
Customers can get further help with refunds on payments through the Halifax app or online banking. You can also get more information on the Halifax website.
You may also want to read up on Section 75 of the Consumer Credit Act 1974, which provides protection when payments go wrong.
Under this law, Halifax may be equally liable with retailers if items are faulty, don’t arrive or aren’t as described.
Financial expert Martin Lewis uses the acronym ‘SAD FART’ to remember when you can dispute payments – for products that aren’t satisfactory, as described, faulty, or don’t last a reasonable time.
Halifax aims to resolve payment dispute claims “within five working days”.