Royal Mail disruption alert for 10 UK postcodes after ‘no deliveries’


Royal Mail has issued a delivery disruption warning for postcodes throughout the UK, with some post failing to arrive on time. The postal service confirmed that certain postcode areas are experiencing hold-ups.

The disruption follows a complete suspension of services on Monday, May 4, when “no deliveries or collections” were made due to the early May bank holiday. Royal Mail resumed operations on Tuesday, May 5, however as of Thursday, May 7, some areas have been hit with further delays. The company said: “We aim to deliver to all addresses we have mail for, six days a week.

“In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors.

“In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.”, reports the Mirror.

It added: “We’re sorry for any inconvenience and thank you for your understanding.”

The disruption is currently affecting parts of Kidderminster, New Ferry, Upton and Alfreton. Royal Mail confirmed that its air and road network operated as scheduled over the past 24 hours.

Regarding the bank holiday suspension, Royal Mail said: “We deliver and collect your mail on most days of the year, including Saturdays. However, we don’t usually deliver or collect on public or local holidays.”

Royal Mail was hit with a £21 million fine by Ofcom in October for failing to meet targets after delivering just 77% of First Class post and 92.5% of Second Class post on time in 2024-25.

From April 1, Ofcom reduced the delivery targets for First Class post to arrive the next day from 93% to 90%, and Second Class to arrive within three days from 98.5% to 95%.

The changes will see Saturday Second Class deliveries scrapped and switched to alternate weekdays – three days one week, and two days the following week.

Royal Mail said it will improve First Class Next Day delivery to approximately 85% within nine months, before meeting the 90% target set by regulator Ofcom within a year.

The company also committed to delivering 93% of Second Class letters within three days over nine months, and to achieve the 95% target by May next year.



Source link